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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by SAP America, Inc.
September 03, 2010 - (Free Research) Forrester evaluated 18 leading CRM suite solutions against 516 criteria reflecting the requirements of large organizations. This analyst report explores the results of those evaluations explained in detail. Read on to learn which CRM suite provides the most benefits for your organization.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Sales: Maximize Profitability, Improve Performance, and Deliver Customer Value by SAP America, Inc.
September 03, 2010 - (Free Research) This paper explains how the SAP CRM application equips your sales professionals with the tools and information they need to plan, execute, and analyze sales operations throughout the sales cycle. Continue reading to learn how to maximize profitability, improve performance, and deliver customer value with SAP CRM.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales Performance Management: Maximize Profits with Comprehensive Sales Processes by SAP America, Inc.
September 03, 2010 - (Free Research) This paper discusses how many companies establish formal sales processes to boost productivity in their sales organizations. Read on to learn how the positive effects of more productive sales forces extends beyond cost reduction; they help increase revenue and the likelihood of higher profit margins as well.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhancing Constituent Perceptions with CRM for Public Sector: Advancing Beyond Efficiency and Service Improvements by SAP America, Inc.
September 02, 2010 - (Free Research) By using a CRM strategy with software solutions, government agencies can achieve a host of benefits when it comes to streamlining business processes and analytical capabilities. Read on to learn how By enabling such CRM processes, governments can build communication campaigns that help shape the public’s perceptions and advance the value delivered.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Eclipse Aviation: Jet Maker Uses Enhanced SAP® Software Usability to Support Sales Team by SAP America, Inc.
September 02, 2010 - (Free Research) After switching to SAP CRM, the sales team members now benefit from the integration of sales-related activities in both their Microsoft Outlook in-boxes and Web browsers. Continue reading to learn all of the benefits that not only the sales team experienced from switching to SAP® software but also how the marketing team has benefitted as well.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Banking: Differentiate Through Service Excellence with SAP CRM – Optimizing Customer Satisfaction, Efficiency, and Profit by SAP America, Inc.
September 02, 2010 - (Free Research) Read this paper to learn how SAP for Banking solutions, which encompass the SAP® CRM application, encourage agility and customer centricity in today’s demanding market. By seamlessly connecting front- and back-office tasks, they can provide a superior customer experience and stronger top-line growth.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating Lead to Cash to Rekindle Profitable Growth: New Economic Order Drives Need for Discipline and Integration by SAP America, Inc.
September 02, 2010 - (Free Research) As firms look to the future, they are revisiting core processes, such as lead to cash. Read on to learn how enhancing this vital process can significantly impact what matters in the emerging environment: strong customer relationships and disciplined profitable growth.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP BusinessObjects Edge Series Free Trial by SAP America, Inc.
August 10, 2010 - (Free Research) Poor visibility and insight across the business. Poor organizational alignment and accountability. High IT workloads and costs.
(TRIAL SOFTWARE) GO TO

Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis by SAP America, Inc.
June 05, 2009 - (Free Research) There are many elements that impact a company's brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get Closer To Your Best Customers: A Shift In Customer Strategies In A Time Of Crisis by SAP America, Inc.
June 02, 2009 - (Free Research) The extraordinary circumstances of the current economic crisis have changed the operating rules for companies of every size, in every industry. Companies now face a unique opportunity to reexamine traditional business practices and make much-needed changes - changes that will help them survive the downturn and flourish with the inevitable up...
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aligning Sales Territories to Enhance Sales Productivity: Improving Customer Relationships in a Tough Economy by SAP America, Inc.
April 24, 2009 - (Free Research) Even when times are good, sales force effectiveness commands management attention: after all, the success of the sales force is integral to profitable growth. But in a tough economy, retaining customers and reducing costs become paramount, and thus sales force effectiveness truly takes center stage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

7 Tactics for Smart Businesses to Increase Revenues and Decrease Expenses in Any Economgy by SAP America, Inc.
February 20, 2009 - (Free Research) Every organization faces its own unique challenges in getting the job done. But at the end of the day, it all comes down to increasing revenue while decreasing expenses. This paper explains 7 tactics for smart businesses to increase revenues and decrease expenses in any economy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Dynamics ERP Case Study: Premium Specialty Coffee Roaster and Distributor Manages Growth with Outstanding Quality by Microsoft
August 30, 2010 - (Free Research) Read this case study to learn how Peet’s wanted to ensure best product quality while continuing to grow; make business technology more scalable, reliable, and manageable; and be more effective in taking control of the business.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Microsoft Dynamics: Empowered People, Simplified Processes, and Connected Ecosystems by Microsoft
August 30, 2010 - (Free Research) This white paper provides an overview of how companies can use the capabilities in Microsoft® Office 2010 and Microsoft SharePoint® Server 2010 with Microsoft Dynamics to achieve these goals.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Veeco: A Leading Instrument Manufacturer Coordinates Its Global Network and Creates “One Veeco” with SAP® Software by itelligence, Inc.
August 26, 2010 - (Free Research) Veeco Instruments Inc. had many disparate ERP systems due to growth largely by acquisition. This disparity made it hard to access information and inhibited Veeco’s ability to achieve operational excellence. The SAP All-in-One package offered a robust ERP solution with functionality to automate Veeco processes and eliminate manual intervention.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Hunter: Turning IT into a Strategic Asset with SAP® Solutions for Industrial Manufacturers by itelligence, Inc.
August 26, 2010 - (Free Research) Hunter Manufacturing Company, a leader in the design and manufacturing of air filters and filtration systems, realized it had outgrown its legacy business systems. It found the ideal replacement in the SAP IM&C solution portfolio as it could boost corporate performance and fulfill the security provisions that military customers required.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Greenheck Business Transformation Study by itelligence, Inc.
August 26, 2010 - (Free Research) Greenheck, a manufacturer of air movement and control equipment, has grown significantly in the past few years. As a result, the company’s decades-old core systems were strained, and the company’s IT group was struggling to keep up. Greenheck selected SAP IM&C software for the range of integrated tools needed to support the entire business.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Making a Case for Improving Efficiency and Outcomes in the Healthcare Industry by IBM
August 02, 2010 - (Free Research) Healthcare organizations need to improve their agility between processes and people through improved information sharing. A smarter healthcare system starts with better connections, better data and faster, more detailed analysis. Read this paper to learn more about the latest innovations in enterprise content management for the healthcare industry.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Value of HP-UX 11i by HP and Intel
August 31, 2010 - (Free Research) This white paper is designed to provide the initial basis for exploring the financial advantages of HP-UX 11i versus other platform alternatives, and empower organizations to consider all costs and benefits to help make better investment decisions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Have you built your IT roadmap for 2011? by HP and Microsoft
August 26, 2010 - (Free Research) This podcast reveals best practices for license management.  Find out how you can leverage ITIL to recover costs and discover guidelines for negotiating license agreements.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Jama Contour v2.9 by Jama Software
December 03, 2009 - (Free Research) Scope creep kills innovation. Over $1 trillion is spent each year on R&D, and 60% of the projects fail due to requirements issues. By using requirements management best practices you can achieve 2x higher profits and 6x faster development cycles.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

E-Book: Creating an Enterprise Content Management (ECM) strategy: Tips and techniques for developing or updating your ECM plan by Perceptive Software
August 30, 2010 - (Free Research) This E-book from an ECM expert offers advice on how organizations can apply ECM technology and techniques as well as insight into issues such as how programs can be funded and organized successfully. Learn some of the leading best practices that can help ensure that your organization’s ECM strategy effectively supports your overall business goals.
(EBOOK) VIEW ABSTRACT | GO TO

Thin Clients in 2010: A New Dawn Or a Setting Sun? by SearchVirtualDesktop.com
March 24, 2010 - (Free Research) This mediacast features industry analysts Brian Madden and Gabe Knuth as they take a deeper look into thin client computing for today’s IT environment.  Find out how this technology has evolved throughout the years and learn how it fits in a world of $300 PCs and netbooks.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Performance Management and Business Intelligence: A Power Combination by BeyeNETWORK
August 16, 2010 - (Free Research) Since the beginning of the industrial age, company leaders and managers have sought to predict, plan, and control company performance. This recent research conducted by DecisionPath Consulting examines the adoption of BPM and BI to drive performance and profits.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

IBM Global CIO Study - Implications for IT Managers by IBM
December 21, 2009 - (Free Research) Recognizing that successful IT innovation requires deep involvement with the business overall, CIOs increasingly help set business strategy, use IT to enable business flexibility, and help corporations meet enterprise-wide goals. Learn what this means to IT managers, operations managers, development managers, strategy and architecture leaders.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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